By using PlayOne, you agree to be bound by these terms & conditions and agree that these terms are reasonable and not unconscionable in any manner.
Various services offered as a part of Fun Features by PlayOne might be associated with additional rules and regulations formulated in that respect. If the Terms and Conditions are inconsistent with the additional conditions formulated, the additional conditions shall prevail.
PlayOne may, at its sole and absolute discretion - Restrict, suspend, or terminate any User’s access to all or any part of playone.in or playone.in Fun Features; Change, suspend, or discontinue all or any part of the Fun Features; Deactivate or delete a User’s account and all related information and files on the account; Reject, move, or remove any material that may be submitted by a User; Move or remove any content that is available on playone.in; Establish general practices and limits concerning use of playone.in. Revise or make additions to the roster of players available for selection in a Contest on account of revisions to the roster of players involved in the relevant Sports Event. Assign its rights and liabilities to all User accounts hereunder to any entity (post intimation of such assignment shall be sent to all Users to their registered email ids)
PlayOne holds all the rights to restrict, suspend or terminate a user’s access to all or any part of playone.in or the Fun Features provided by PlayOne, deactivate or delete user account and information, delete user content without any prior notice to the user if any user is found or believed to be breaching the Terms and Conditions defined by PlayOne or using playone.in or the fun features provided by PlayOne illegally or inappropriately. Further, PlayOne is authorized to take any technical or legal action against the user if necessary.
In the event of suspension or deletion of a user's account due to negligence on the part of PlayOne, then, the company shall repay the fee charged for any of the Fun Features provided by PlayOne, without any delay. However, no refund would be made in case of suspension or removal due to - The breach of the Terms and Conditions defined by PlayOne or inappropriate use of playone.in or Fun Features provided by PlayOne; or Any circumstances beyond the reasonable control of PlayOne.
The users hereby accepting the Terms and Conditions of PlayOne agree to receive communications including announcements, administrative messages, and advertisements from PlayOne or any of its partners, licensors or associates.
By accepting the Terms and Conditions of PlayOne, the user’s using services provided by PlayOne agree to provide true, accurate, current and complete information while registration and at other times when demanded by PlayOne. The users further provide consent to keeping their registration information updated.
A single user is permitted to register or operate only one user account with PlayOne (inclusive of both web & app).
The users using the services provided by PlayOne provide their consent for receiving all the communications from PlayOne by marking e-mails from playone.in as part of their "safe senders" list. In an event, if any of the emails sent by PlayOne remains unread by the user because of being sent to the Spam or Junk folders, PlayOne shall not be held responsible.
Any sort of password issued by PlayOne to any of the user using the services provided by PlayOne are confidential and should not be shared by the users with anyone else. The users hold the sole responsibility of maintaining the confidentiality of their accounts and passwords. The users offer their consent by agreeing to the Terms and Conditions of PlayOne to inform PlayOne about any unauthorized use of their passwords or accounts or any other breach of security.
The user is solely responsible for the security and confidentiality of his/her payment accounts linked to his/her PlayOne account. In case of any misuse of the linked payment accounts of the user, PlayOne shall not be held liable; further, such misuse of the linked payment accounts of the user should be reported to PlayOne as soon as it comes to the notice of the user.
The users ensure to exit/log-out of their accounts after the completion of each session. In case of any sort of loss or damage faced by the user due to the failure of abiding these rules and regulations, PlayOne shall not be held responsible.
The users using services provided by PlayOne should neither conduct nor assist the usage of cheats, exploits, automation, software, bots, hacks or any unauthorized third-party software specifically formulated for modifying or intervening with playone.in Fun Features and/or PlayOne experience.
The users using services offered by PlayOne platform provides their consent of not copying, modifying the technology and software associated with PlayOne and Fun Features. Further, the users accept not to rent, loan, sell, assign, distribute, reverse engineer, grant a security interest in, or otherwise transfer any right to anyone of the associated technologies and software.
The Terms and Conditions of PlayOne bounds the users to neither modify nor become a cause of modification of any of the files, technology or software associated with PlayOne.
The users provide their acceptance to not to disrupting, overburdening, or promoting any kind of disruption or overburdening to: 1. The servers or computers offering or supporting PlayOne services or Fun Features. 2. The enjoyment of playone.in's Fun Features by other Users or persons.
The Terms and Conditions of PlayOne do not permit the user to attain any sort of unauthorized access to the User accounts, Servers or networks associated to playone.in's Fun Features by any means except the user interface provided by PlayOne. The user must not indulge in activities like circumventing or modifying, attempting to circumvent or modify, or encouraging or assisting any other person to circumvent or modify, any security, technology, device, or software associated with the Fun Features provided by PlayOne.
The users provide their acceptance for not using the PlayOne platform for any sort of inadequate activities including (but not limited to):
To engage in any obscene, offensive, indecent, racial, communal, anti-national, objectionable, defamatory or abusive action or communication;
To harass, stalk, threaten, or otherwise violate any legal rights of other users;
To Transmit files that contain viruses, corrupted files, or any other similar software or programs that may damage or adversely affect the operation of another person's computer, playone.in, any software, hardware, or telecommunications equipment;
To advertise, offer or sell any goods or services for any commercial purpose on playone.in without the express written consent of PlayOne;
To Transmit content regarding services, products, surveys, contests, pyramid schemes, spam, unsolicited advertising or promotional materials, or chain letters;
The users are bound to accept that they will neither support or conduct any sort of attack including (but not limited to) distribution of a virus, denial of service, or other attempts to interrupt the services provided by PlayOne or the use or enjoyment of other PlayOne users.
In order to participate in contest(s) on the Site or apps, you must register for an account. By registering as a user of the Site, you agree to provide accurate, current and complete information about yourself as prompted (such information being the Registration Data) and maintain and promptly update the Registration Data to keep it accurate, current and complete. You agree to provide PlayOne with any additional Registration Data requested by PlayOne at any time, including after registration.
Participants are required to provide the following information accurately
Full Name, Team Name(s), Mobile number, Email address, Password, Country, State of Residence, Gender, DOB;
The “Full Name” and “Date of Birth” mentioned by the user for the purpose of verification should match with the Name and Date of Birth mentioned on all the documents required to be uploaded for verification purposes.
The participants entering any contest(s) organized by PlayOne as a resident of Assam, Odisha, Telangana, Sikkim and Nagaland will not be permitted to sign up for any round in the paid version of the Contest as elaborated below. In case of audits from PlayOne, if a user is found to be a resident of Assam, Odisha, Telangana, Sikkim and Nagalandbut not stated at the time of registration then PlayOne at its sole and absolute discretion holds the rights to take action against such user including (not limited to) blocking of user account, deletion or deactivation of user account, and resetting the user account to initial level by deleting all the logs, refers & reducing the amount present in the user wallet to “zero.”
The participants who are above the age of 18 years and have successfully completed their registration process by entering valid and adequate information in the registration form are sent a confirmation email comprising their login details.
In case of PAN card verification, any scanned image of a photocopy of the users’ PAN card will not be acceptable. For PAN card verification it is mandatory to upload a full image of the original PAN card.
In case, you are uploading an E-PAN card for PAN card verification process then it is mandatory to upload a full scanned image of the E-PAN card (both front and back).
If you provide any information that is inaccurate, not current or incomplete, or PlayOne has reasonable grounds to suspect that such information is inaccurate, not current or incomplete, PlayOne may deny you access to areas requiring registration, at its sole discretion.
At the time of registration for online account access, you must provide a valid email address or mobile and supply a Username (mobile/email) and Password to be used in conjunction with your account. Many portions of the Site require registration for access (the 'Restricted Areas'). Customers from the following states are currently ineligible to participate on PlayOne: Assam, Odisha, Telangana, Sikkim and Nagaland
You acknowledge and agree that PlayOne is authorized to act on instructions received through use of your Username and Password, and that PlayOne may, but is not obligated to, deny access or block any transaction made through use of your Username and Password without prior notice if we believe your Username and Password are being used by someone other than you, or for any other reason.
As a result of your registration for the Site/apps, you may receive certain commercial communications from PlayOne related to content found on the Site. You understand and agree that these communications are part of your registration, and that you may opt out of receiving these communications at any time by either using the unsubscribe functionality or sending an email to email@example.com
You acknowledge, consent and agree that PlayOne may access, preserve and disclose your account information and content if required to do so by law or in a good faith belief that such access, preservation, or disclosure is reasonably necessary: (i) to comply with legal process; (ii) to enforce these Terms & conditions; (iii) to respond to claims that any content violates the rights of third parties; (iv) to respond to your requests for customer service; or (v) to protect the rights, property, or personal safety of PlayOne, its users and the public.
PlayOne, in its sole discretion, may disqualify any user from the service, refuse to award fantasy points or prizes and require the return of any prizes, if entrant engages in conduct PlayOne deems to be improper, unfair or otherwise adverse to the operation of the service or in any way detrimental to other entrants. Improper conduct includes, but is not limited to: falsifying personal information required to use the service or claim a prize; violating any of these rules, accumulating points or prizes through unauthorized methods such as automated scripts or other automated means; tampering with the administration of the service or trying to in any way tamper with the computer programs associated with this service; obtaining other entrants information and spamming other entrants; and abusing the PlayOne website in any way. You further acknowledge that the forfeiture and/or return of any prize shall in no way prevent PlayOne from pursuing criminal or civil proceedings in connection with such conduct.
This service MAY NOT BE USED FOR ANY FORM OF GAMBLING. PlayOne IS NOT GAMBLING AND DOES NOT TOLERATE GAMBLING ON ITS SITE.
PlayOne and any partners are not responsible for: any incorrect, invalid or inaccurate entry information; incorrect stats, human errors; technical malfunctions; failures, including public utility or telephone outages; omissions, interruptions, latency, deletions or defects of any telephone system or network, computer online systems, data, computer equipment, servers, providers, or software (including, but not limited to, software and operating systems that do not permit an entrant to participate in the service), including without limitation any injury or damage to any entrant's or any other person's computer equipment relating to or resulting from participation in the service; inability to access any website, or any web pages of PlayOne; theft, tampering, destruction, or unauthorized access to, or alteration of, entries and/or images of any kind; data that is processed late or incorrectly or is incomplete or lost due to telephone, computer or electronic malfunction or traffic congestion on telephone lines or transmission systems, or the Internet, or any service provider's facilities, or any phone site or website or for any other reason whatsoever; typographical, printing or other errors, or any combination thereof.
PlayOne and any partners are also not responsible for incomplete, illegible, misdirected or stolen entries. If for any reason the service is not capable of running as originally planned, or if the service or website associated therewith (or any portion thereof) becomes corrupted or does not allow the proper usage and processing of entries in accordance with the rules, or if infection by a computer (or similar) virus, bugs, tampering, unauthorized intervention, actions by entrants, fraud, technical failures, or any other causes of any kind, in the sole opinion of PlayOne corrupts or affects the administration, security, fairness, integrity or proper conduct of the service, PlayOne reserves the right, in its sole discretion, to disqualify any user implicated in such action and/or to cancel, terminate, extend, modify or suspend the service, and select the winner(s) from all eligible entries received. If such cancellation, termination, modification or suspension occurs, notification will be posted on the PlayOne website.
The failure of PlayOne to comply with any provision of these rules due to an act of God, hurricane, war, fire, riot, earthquake, terrorism, act of public enemies, actions of governmental authorities outside of the control of PlayOne (excepting compliance with applicable codes and regulations) or other force majeure event will not be considered a breach of these terms.
No professional sports league nor any team associated with any professional sports league is a sponsor or in any way affiliated with this service.
By entering a contest on the Site, you consent to the use of your name, voice, likeness, and photograph in connection with the development, production, distribution and/or exploitation (including marketing and promotion) of the selected contest and/or other future PlayOne contests or general promotional and advertising purposes, unless otherwise prohibited by law. Contest winners agree that, from the date of notification of their status as a potential winner, and continuing until such time when notified that they no longer need to do so, they will make themselves available to PlayOne for publicity, advertising and promotional activities relating to the contest or other PlayOne contests. PlayOne and its partners reserve the right to make public statements about the entrants and winner(s), on-air, on the Internet, or otherwise, prior to, during, or following the Contest. In all disputes arising out of the determination of the winner of PlayOne contests, PlayOne is the sole judge and its actions are final and binding. Entrants agree that PlayOne may announce any winner's name on-air or on any of its websites, television, radio or other mediums at any time in connection with the marketing and promotion of PlayOne contests or other contests or games operated by PlayOne.
The content on the Website & apps, including without limitation, the text, software, scripts, graphics, photos, games, Contests, advertisements, written content, illustrations, marks, logos, audio or video clippings and Flash animation, interactive features and the like and the trademarks, service marks and logos contained therein (the "Intellectual Property"), are solely developed by PlayOne, the partners of PlayOne, licensors, associates and/or Users of PlayOne. The partners, licensors, associates of PlayOne and/ or PlayOne itself holds the intellectual property rights (“Intellectual Property Rights”) in all software underlying playone.in. Content on the Website is provided to you as Information source for your information and personal use only and may not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners. PlayOne reserves all rights not expressly granted in and to the Website and the Intellectual Property. You agree to not engage in the use, copying, or distribution of any of the Intellectual Property other than expressly permitted herein. If you download or print a copy of the Intellectual Property for personal use, you must retain all copyright and other proprietary notices contained therein. You agree not to circumvent, disable or otherwise interfere with security related features of the Website or features that prevent or restrict use or copying of any Intellectual Property or enforce limitations on use of the Website or the Intellectual Property therein.
Some of the Services may allow you to submit or transmit audio, video, text, or other materials, whether publicly posted or privately transmitted (collectively, "User Submissions") to or through the Services. When you provide User Submissions, you grant to PlayOne, its parents, subsidiaries, affiliates, and partners a non-exclusive, worldwide, royalty-free, fully sub license able license to use, distribute, edit, display, archive, publish, sublicense, perform, reproduce, make available, transmit, broadcast, sell, translate, and create derivative works of those User Submissions, and your name, voice, likeness and other identifying information where part of a User Submission, in any form, media, software, or technology of any kind now known or developed in the future, including, without limitation, for developing, manufacturing, and marketing products. You hereby waive any moral rights you may have in your User Submissions.
In addition, you agree that any User Submissions you submit shall not contain any material that is, in the sole and absolute discretion of PlayOne, inappropriate, obscene, vulgar, unlawful, or otherwise objectionable (hereinafter, "Prohibited Content"). Posting of any Prohibited Content, in addition to any and all other rights and remedies available to PlayOne may result in account suspension or termination.
We may refuse or remove a User Submission without notice to you. However, we have no obligation to monitor User Submissions, and you agree that neither we nor our parents, subsidiaries, affiliates, employees, or agents will be liable for User Submissions or any loss or damage resulting from User Submissions.
You represent and warrant that you have all rights necessary to grant to PlayOne the license above and that none of your User Submissions are defamatory, violate any rights of third parties (including intellectual property rights or rights of publicity or privacy), or violate applicable law.
PlayOne contain content provided to Us by other parties (Third Party Content). This includes the information relating to sport, fantasy sport, player news and player stats. We are not responsible for, do not endorse and make no representations either expressly or impliedly concerning Third Party Content. Third Party Content does not represent Our views. You rely on Third Party Content completely at Your own risk.
PlayOne contains content that is created by PlayOne as well as content provided by third parties. PlayOne does not guarantee the accuracy, integrity, quality of the content provided by third parties and such content may not relied upon by the Users in utilizing the PlayOne Services provided on PlayOne including while participating in any of the contests hosted on PlayOne.
Users' correspondence, transactions or related activities with third parties, including payment providers and verification service providers, are solely between the User and that third party. Users' correspondence, transactions and usage of the services of such third party shall be subject to the terms and conditions, policies and other service terms adopted/implemented by such third party, and the User shall be solely responsible for reviewing the same prior to transacting or availing of the services of such third party. User agrees that PlayOne will not be responsible or liable for any loss or damage of any sort incurred as a result of any such transactions with third parties. Any questions, complaints, or claims related to any third party product or service should be directed to the appropriate vendor.
The PlayOne platform conducts various contest(s) as a part of Fun Features offered by PlayOne. PlayOne offers fantasy cricket as a part of its fun features. The contests conducted by PlayOne allows the users to participate in the Fun Features by formulating their own fantasy team(s) comprising of on-field players involved in the on-field match (as applicable), series or tournament to which the fantasy game relates. The teams of the user users are rewarded with points on the basis of the performance of on-field players at the end of a designated match, round or tournament of the Contest(s). The user whose team attains the highest aggregate of points will be declared as the winner of the contest. PlayOne is authorized to declare more than one Winner and distribute prizes to such Winners in increasing order of their Team's aggregate score at the end of the designated round(s) of the Contests in the event of various pre-specified contest(s). The Contest(s) organized as a part of Fun Features would comply to the Terms and Conditions, rules and regulations mentioned below:
"Fantasy Rules" available at “How To Play” rules and regulations (including rules and regulation in relation to any payments made to participate in the Contest(s); and all Participants agree to abide by the same.
PlayOne presently offers paid versions of the contests wherein the users can participate by paying a pre-defined amount on the relevant Contest page as a part of contests entry fee. An user with the highest aggregate of scores at the end of the pre-determined round would be eligible for winning a pre-designated prize, as stated on the relevant Contest(s) page.
An user is authorized to make different teams for participating in Contest(s) conducted by the PlayOne platform as a part of its Fun Features. However, until and unless PlayOne specifies a contest as Multiple Entry contests, the users are bound to submit only one Team to participate in the contest organized by PlayOne as a part of its Fun Features. In the context of the Multiple Entry Contest, the participants can enter in the contest with more than one team, but the user will not be allowed to edit or revise the Teams so submitted for participation in such Multiple Entry Contest after the deadline. Further, PlayOne is authorized to limit the number of multiple teams allowed in a contest or the number of teams a single user account can create for entering a Multiple Entry Contest.
PlayOne is authorized to charge a pre-defined fee for allowing the users to access the Fun Features in relation to the Contest(s). In a situation wherein a participant is found to be a resident of Assam, Odisha, Telangana, Sikkim and Nagaland by PlayOne, the user will not be allowed to proceed to sign up for the round or league and may not participate in any paid version of the Contest(s).
PlayOne conducts Contest(s) as a part of Fun Features as public and private contests wherein the users can participate in a Contest with other Users without any restriction on participation. The public and private contests comply to various Terms and Conditions including (but not limited to):
PlayOne in public contest format of the Contest(s) can offer any pre-defined numbers of participants that can take part in the contest.
PlayOne is authorized to conduct the public contest format of Contest(s) as a paid contest and might announce the winner at the end of the contest.
PlayOne can pre-define the number of participants required to make the Contest(s) operational. In an event wherein the number of participants required to make the contest operation equalizes with the number of users participating in the contest, the Contest(s) organized as a public contest by PlayOne will begin at the scheduled start of the match. However, in a situation wherein the number of participants is less than the number required at the time of beginning the Contest(s), the Contest(s) will be discarded, and the participation fee will be refunded to the participants without any charge or deduction.
The Contest(s) are open only to persons above the age of 18 years.
The Contest(s) are open only to persons, currently residing only in India.
PlayOne may, in accordance with the laws prevailing in certain Indian states, bar users residing in those states from participating in the Contest(s). Currently, users residing in the Indian states of Assam, Odisha, Telangana, Sikkim and Nagaland may not participate in the paid version of the Contest as the laws of these states bar persons from participating in games of skill where participants are required to pay to enter. In case, amid detailed audits on the end of PlayOne any user is found to be a resident of any of the aforementioned states and is found to be hiding it from PlayOne at the time of registration then actions mentioned earlier including (but not limited to) block, account reset, account deletion or deactivation shall be initiated. In an event, the state laws of these states change and the residents of these states are allowed to participate in the paid versions of Game of Skills, the users (which were blocked earlier for being a resident of these states) shall be treated as new registrations and in no case, previous winnings shall be considered and any claim of such sort will not be entertained in any case.
Persons who wish to participate must have a valid email address or Mobile number.
Only those Participants who have successfully registered on the playone.in as well as registered prior to each round in accordance with the procedure outlined above shall be eligible to participate in the Contest and win prizes.
PlayOne will select winners on the basis of computation and tabulation of scores in a designated round (which may last anywhere between one day and an entire tournament) of the Contest(s). An user whose team will score the highest aggregate of points based on the on-field performance of their selected players will be declared as winners by PlayOne. However, in an event wherein the number of pre-designated winners is defined to be more than one by PlayOne, then, the winners will be chosen on the basis of increasing order of their aggregate scores at the end of the designated round of the Contest. PlayOne shall pre-define the number of winners to be announced and prizes to be distributed on the Contest page before the beginning of the game. Any user identified by PlayOne as creating a team on behalf of other users will be disqualified from the Contest(s). In an event wherein there's a tie between the winners, then the winning users shall be declared as the winners, and the prize shall be equally divided among such Participants. If the users have not complied to the Terms and Conditions defined by PlayOne, then, PlayOne shall not be liable to pay any prize in relation to the use of the playone.in, Contest, "Fantasy Rules," etc.
PlayOne or any other third party organizing Contest(s) as a part of Fun Features provided by PlayOne shall contact the winners of the contest(s) through email, mobile or both provided by the user at the time of registration. PlayOne shall detail the users about the documents required for the collection of the prize at this stage. As a general practice, winners will be required to provide the following documents: 1. Original scanned copy of the User’s PAN card. 2. User’s bank account details and proof of the same
A user shall not be allowed by PlayOne to withdraw his/her prize without the submission and verification of the above-mentioned documents within the time-period defined by PlayOne. By accepting these Terms and Conditions, the users ensure that the documents provided at the time of verification are the true copies of the original documents.
The users are bound to provide adequate and complete details at the time of registration. PlayOne shall not be held responsible for any sort of communication, commissions or omissions that might lead to a situation wherein the results may not be communicated to the Winner. PlayOne shall publish the list of the participants on a separate web-page on playone.in alongside separately informing the winners through e-mail. If ever happens that a winner's name has been displayed on the separate webpage, but he/she has not received any communication e-mail from PlayOne, then the participant should contact PlayOne within the time specified on the webpage.
PlayOne is authorized only to permit the participants who have successfully completed the verification process by providing the required documents within the time limit specified by PlayOne to withdraw/receive their accumulated winnings (or any part thereof). Any request for extending the time-limit for verification and document submission shall not be accepted by PlayOne.
PlayOne is authorized to disqualify any winner from withdrawing their accumulated winnings post scrutinizing all documents (or any part thereof) on the following grounds:
PlayOne identifies that any of the document or information provided by the user at the time of verification is inadequate, incorrect, misleading, false, fabricated, incomplete or illegible; or
Any winner who is winning any paid contest authorizes PlayOne to use images and names of the winners on social media platform and to display on pages, ads of PlayOne as and when needed. In case, any user disagrees to this, no withdrawal shall be processed, and the user will not be allowed to play further on PlayOne.
The prizes offered to the users declared as winners of the contest(s) organized by PlayOne comply with a deduction of tax ("TDS") under the Income Tax Act 1961. In an event wherein such tax deductions are made, the winners will be provided TDS certificates. The users declared as winners by PlayOne agree to pay other applicable tax, including (but not limited to) income tax, gift tax, etc. in respect of the prize money.
PlayOne often organizes Contest(s) in Free League formats wherein it enables its users to win cash prize without paying any entry charges for the leagues. In an event wherein any user wins the free league organized by PlayOne the winning amount will get transferred to the user’s account which can be used only for joining further paid leagues organized by PlayOne. The winning amount cannot be used or withdrawn for any other purpose except for joining other leagues. PlayOne holds all the rights to disqualify a participant alongside forfeiting the prize of such participants at its sole and absolute discretion, in an event wherein an user below the age of 18 years is identified playing the paid formats of the Contest(s) organized by PlayOne. In addition to this, PlayOne can suspend or terminate the accounts of such participants. PlayOne shall not be held liable for the quality, suitability, and merchantability of the prizes as PlayOne makes no warranties about the same to the extent permitted by legal authorities.
PlayOne is authorized to modify or change the prizes offered to the participants declared as the winners of Contest(s) organized by PlayOne, and the participants not raise any claim or question the decision of PlayOne related to the prize modification. PlayOne shall not be held responsible or liable for any sort of damage or loss to the prizes occurring at the time of transportation.
Any sort of transportation charges including shipping and courier are to be undertaken by the customers in respect of the prizes. In case of the cash prizes, the transaction charges fall under the part of the customers. The prizes given to the participants declared as the winners of Contest(s) organized by PlayOne are non-transferable and non-refundable. The winners can neither exchange/redeem those prizes for cash or kind.
The users are bound to comply with the Promotion Terms defined by PlayOne in respect of such Promotion ("Promotion Terms") and these Standard Terms while participating in any sort of promotions. Further, the users while participating in any Promotion accepts and agrees to comply with terms and conditions, and privacy policies of the PlayOne.The Promotions are only open to users in India & USA. Participation in the Promotions by proxy is not permitted. Participation in the Promotions is voluntary. Participation in one Promotion does not guarantee that such user will be eligible to participate in another Promotion. A user using the services and Fun Features provided by PlayOne shall participate and avail the Promotions offered by PlayOne only through one account. A user already registered with PlayOne is not permitted to create a new account or use various accounts for participating in a Promotion.
The users using the services provided by PlayOne, intending to participate in a Promotion may be required to verify their mobile number and other account details in alignment with the Promotion Terms for such Promotion. The users willing to participate in the Promotion of PlayOne with their numbers registered on the National Do Not Call Registry (“NDNC Registry”), need to de-register their numbers from the NDNC Registry until the completion of such Promotion (including the delivery of Bonus Amount (if any) or the free-entry (if any) under such Promotion). PlayOne shall not be held responsible for any loss or damage in the event of notification failure to the users from PlayOne arising due to the participant’s association with NDNC list. The users intending to participate in the Promotion with their numbers registered on to the NDNC list shall not be authorized to make any claim or raise any complaints against PlayOne if they do or do not receive any call or SMS with respect to their participation and all other matters pertaining to a Promotion.
The users can use the Bonus Amount (if any) deposited in their accounts as a part of PlayOne promotional offers for paying 2% to 100% of the entry fee to join various cash contests only if contest have the bonus feature (and/or pre-defined bonus %) However, the Bonus Amount (if any) present in the accounts of the users cannot be withdrawn or transferred to any other cash balance section of wallet held by the user with PlayOne or to any third party account or to any bank/payment instrument account. The bonus amount (if any) shall expire at the end of 60 days from the date of credit of the bonus amount (if any).
The deposit of the Bonus Amount (if applicable) or the grant of the free-entry (if any) shall be at the sole discretion of PlayOne and shall be subject to the user’s compliance with these Standard Terms and the applicable Promotion Terms. PlayOne is authorized to change or substitute the Bonus Amount (if any) or free-entry (if any) provided to the users under a Promotion at any time without any prior notice to the users. The users are not permitted to substitute Bonus Amount (if any) or free-entry (if any) for other items or exchange for cash. In an event wherein PlayOne identifies or believes that a user participating in the Promotion has violated the Standard Terms, Promotion Terms or the terms and conditions of the PlayOne fantasy game(s), PlayOne is authorized to withhold or forfeit the benefits of a Promotion (including a free-entry or Bonus Amount due to a participant or any prizes/winnings earned by the participant by using such benefits).
Mere participation in a Promotion does not entitle the participant to receive any free-entry or Bonus Amount(s) indicated as a prize under such Promotion. PlayOne's decision regarding the winners and prizes in the context of the Promotion(s) will be final and binding. Further, PlayOne shall not entertain any sort of correspondence, objection, complaints, etc. in this regard. Each Promotion cannot be clubbed with any of other contest/offer/promotion that is running simultaneously and organized or conducted by PlayOne. PlayOne holds all the rights to change/modify/or withdraw any of the Promotions and/or change these Standard Terms and/or the Promotion Terms without any prior notice to the users.
PlayOne does not make any commitment, express or implied, to respond to any feedback, suggestion and, or, queries of the participants of the Promotions. Notwithstanding anything contained herein, the aggregate liability of PlayOne to a participating user in relation to any Promotion for any reason whatsoever shall not exceed ₹100 or the joining fee (whichever is lower). Any sort of dispute or disagreement regarding the Promotion shall be addressed and resolved in the jurisdictions of the courts of Mumbai as all these Promotions shall be governed by the laws of the Republic of India.
PlayOne provides you an opportunity to compete with your friends by referring them for joining PlayOne through the Referral Program of PlayOne. The referral program of PlayOne enables you to refer friends alongside offering you and your referred friends a Cash Bonus of up to Rs.111 in an event wherein you and your referred friend meet the criteria and complete all the steps specified in these terms. The Cash Bonus earned by you and your referred friend will be redeemable to join cash contest and contests through the PlayOne’s mobile application for the Android mobile devices. The Terms and Conditions are defined by PlayOne for participating in the Referral Program. These Terms and Conditions should be followed by the users as they govern the user’s participation in the Referral Program-
ELIGIBILITY: The users that: (i) have an account registered and a verified gaming account with PlayOne; (ii) are eligible to participate in the pay-to-play PlayOne fantasy cricket game according to the Terms and Conditions defined by PlayOne; and (iii) have downloaded and installed the Application on their respective mobile devices, are considered as eligible for participating in the Program. PlayOne neither encourages nor permits participation in the program through a proxy.
PlayOne does not permit any user to register or operate more than one gaming account with PlayOne. The participation in the Program is voluntary, and no user is allowed to participate in the Program with more than one user account.
The users while participating in the Program provide their consent to abide by these Terms and Conditions of PlayOne.
The users in order to participate in the Referral Program need to download and install PlayOne's mobile application on their mobile devices. The users post downloading and installing the mobile application on their mobile devices will be provided with a unique link or code, which the user can distribute among his/her friends inviting them to join PlayOne by creating and registering an account with PlayOne, and downloading and installing the mobile application of PlayOne on their mobile devices. The referred friend (Referent) of the user (Referrer) already registered with PlayOne, can use the received link or code by either: (i) Clicking on the link, following which the Referent would be landed on to the registration page of PlayOne wherein he can create and register an account with PlayOne, and download and install the mobile application on his/her device; or (ii) the Referent can directly download and install the PlayOne's mobile application on his/her device, create and register an account with PlayOne, and enter the unique code shared by the Referrer.
The Cash Bonus provided to the Referent and the Referrer under the referral & bounty program of PlayOne can only be earned by the user and its referred friend in an event they abide by other terms specified in these Terms, including: (i) The referred friend of the user should not be already registered with PlayOne, (ii) both the user and its referred friend are eligible for participating in the pay-to-play cricket contest organized by PlayOne in alignment to the Terms and Conditions defined by PlayOne, (iii) the referred friend of the user should successfully create, register and verify an account with PlayOne using the unique link or code provided by the Referrer; and (iv) the user and his/her referred friend should agree to the license agreement of PlayOne's mobile app, and should download and install the PlayOne's mobile application in accordance to their mobile device platforms. The already registered users of PlayOne as defined in these Terms and Conditions refers to an user who presently operates or holds an account registered with PlayOne or a user who operated or had an account with PlayOne at some point of time.
PlayOne neither permits nor encourages an already registered user of PlayOne to register a new account under a new name in order to earn Cash Bonus. PlayOne is authorized to take adequate actions if a user registering with the Platform is identified to be an existing user of PlayOne.
Any user won't be allowed to make any withdrawals from his gaming account registered with PlayOne until the completion of the verification process of a Referrer/Referent. An already registered user with PlayOne or his/her referred friend is permitted to seek voluntary verification by clicking on the 'Verify' tab. However, the Referent can also verify his/her personal and contact information at the time of registration of an account with PlayOne through the PlayOne's mobile application.
REFERENT BONUS: The Cash Bonus earned by the referred friend of already registered user with PlayOne is subjected to various Terms and Conditions, and the bonus amount earned will be provided to the Referent on the successful completion of the verification process which includes email verification, mobile verification, and PAN card verification. As soon as the Referent registers on PlayOne a cash bonus of ₹60 will be credited into the PlayOne wallet of the Referent. Further, as soon as the Referent install the app and sign in his/her account, a cash bonus amount of ₹51 will be credited instantly to his/her PlayOne account. Referral bonus (RS 60/51/111) will be locked until the referent not verify his pan details. In a rare event, if the referred friend of the existing user of PlayOne fails to successfully verify his/her personal and contact details within the Verification Period or omits to provide documents requested for such verification, the Referent shall not be eligible for receiving the entitled Referent Bonus (as specified above).
REFERRER BONUS: The already registered user of PlayOne for receiving the entitled “Referrer Bonus” must have downloaded and installed the PlayOne’s mobile application on his/her mobile devices. b) The Credit of the Referrer Bonus is contingent on the Referent's successful verification of the Referent’s personal and contact information: As soon as the Referent successfully verifies his/her personal and contact information which includes email verification, mobile verification and PAN card verification, a cash bonus amount of RS60 will be credited instantly to the PlayOne wallet of the Referrer. And as soon as the Referent download the PlayOne App and Sign In Successfully, a cash bonus amount of RS51 will be credited instantly to the PlayOne wallet of the Referrer or if Referent did all the verification on Mobile apps then Referrer user will get instantly RS1111 on his/her wallet of PlayOne account. However, if the referred friend fails to successfully verify his/her personal and contact details no Cash Bonus will be rewarded to the Referrer either. No cash bonus will be awarded to the referrer on referent registration.
In an event wherein more than 49 friends of the already registered user with PlayOne are identified to be unverified (email, mobile number, PAN card or Bank account details unverified), PlayOne holds all the rights to decline or reject the withdrawal request of the user and block the user from the Platforms of PlayOne.
The existing PlayOne user and the referred friend can use the 100% Referrer & Signup Cash Bonus credited to their gaming accounts for paying joining leagues with 10 or more than 10 participants offered by PlayOne through the Platform. Neither the Referrer nor the Referent is permitted to use the Cash Bonus credited to their gaming accounts for joining any head-to-head contest. Additionally, the Cash Bonus amount credited to the gaming accounts of the Referrer and Referent cannot be withdrawn or transferred to any other cash balance account held by the Referrer/Referent with PlayOne or to any third-party account or to any bank/payment instrument account.
PlayOne holds all the rights to change or substitute the Cash Bonus offered under the Refer & Earn Program without any prior notice to the user. The crediting of Cash Bonus to the gaming accounts of the Referrer and Referent shall be at the sole discretion of PlayOne and shall be subject to the Referrer’s/Referent’s alignment with these Terms and conditions.
PlayOne reserves the right to: 1) withhold the deposit of the Bonus Amount; and/or; 2) forfeit any deposited Bonus Amount to a Referrer/Referent or any prizes/winnings earned by the participant by using such Bonus Amount; and/or; 3) suspend or deactivate the gaming accounts of the user already registered with PlayOne or his/her referred friend in an event PlayOne identifies or believes the user to be breaching the Terms and Conditions defined by PlayOne.
The Referrer/Referent is not subjected to any winnings, prizes or bonus just because of participating in the Program.
PlayOne is authorized to disqualify any Referrer/Referent at its sole and absolute discretion, in an event if PlayOne identifies any Referrer/Referent to be engaged in any illegal, inadequate or unlawful conduct.
No correspondence, objection or complaints will be entertained by PlayOne regarding the Program, and crediting of Cash Bonus and the decision of PlayOne in this regard would be considered as final and binding.
PlayOne can suspend or deactivate any user account in an event a user is identified to be involved in any sort of spamming on the website of PlayOne or conducting any suspicious on the Platforms of PlayOne.
This Program cannot be clubbed with any other contests/promotions/programs that are running simultaneously and organized or conducted by PlayOne.
PlayOne is authorized to change, modify, substitute or withdraw the Program and/or these terms and conditions without any prior notice to the users at its sole discretion.
The Terms and Conditions, as applicable to the PlayOne's fantasy games and services, will apply to and govern the Program.
PlayOne does not make any commitment, express or implied, to respond to any feedback, suggestion and, or, queries of the participants (Referrer/Referent) of the Program.
The Terms and Conditions for Referral & Bounty Program can be accessed at Referral & Bounty T&C.
You can play fantasy without money and win Cash Prizes. Complete the tasks from PlayOne and get Bonus, which can be used to get participate in PlayOne Fantasy Contest to Win Fantasy Cash Price. You can play fantasy without money and win Cash Prizes. Complete the tasks from PlayOne and get Bonus, which can be used to get participate in PlayOne Fantasy Contest to Win Fantasy Cash Price.
Complete the tasks, register them and wait for verification. After that you will receive your reward and start playing. Your activity is checked manually. It can take up to 48 hours.
In order to create, register and operate an account with PlayOne, the users need to verify personal and contact information including (i) Mobile Number, (ii) E-Mail Address, (iii) Pan Card Details; and (iv) Bank Account Details such as, Name, Bank Name, DOB, Branch, IFSC Code, State.
The images provided by the users using the services and Fun Features provided by PlayOneshould be scanned copies of the original documents. Further, the image size of the scanned copies of original documents provided by the users for account verification should not exceed 2MB.
By accepting these Terms and Conditions, the users provide their consent to provide adequate and accurate information at the time of verification. PlayOne reserves all the rights to reject the verification application of a user in an event wherein the PAN card details and Account details of the user does not match with each other.
The users using the services provided by PlayOne should provide the documents demanded by PlayOne, none of the document alternatives would be accepted for the verification process. Further, the PAN card of a user creating and registering an account with PlayOne born before the year 1968 will not be accepted. In an event wherein the user creating and registering an account with PlayOne is born before the year 1968, the user will be required to provide a verification prof wherein the user should email an image holding his/her PAN card near his/her face at firstname.lastname@example.org
The verification process of PlayOne needs 1-7 days for completion. In this regard, all the verification requests can take a time of up to 1-7 working days for completion. The users will be updated by PlayOne regarding the completion of the verification process.
Any change in the information provided by the user while registration or after should only be entertained if received in writing with a valid document of change. Users are bound to provide the change in their information to PlayOne for updating their records in the system. If the user fails to provide the same, the user shall be held solely responsible for failure in receiving communication updates from PlayOne.
A pan card once uploaded by the user and verified from our end can be deleted anytime if found or suspected to be a forged document.
In case the documents are found or believed to be fake, the user account can be blocked under “Fair Play Policy”.
In case a user is found to be a resident of Assam, Odisha, Telangana, Sikkim and Nagaland after the pan card/SSN verification, his/her pan card can be deleted anytime even after the verification.
A bank account once uploaded by the user and verified from our end can be deleted anytime if found or suspected to be a forged document.
In case the documents are found or believed to be fake, the user account can be blocked under “Fair Play Policy”. The withdrawals can be withheld if the uploaded documents are found or believed to be fake amid or after the bank account verification.
All state bank accounts have been merged to SBI, thus, make sure the IFSC entered by you should be the new IFSC. It is mandatory that the bank account number on the verification image should match exactly with the account number entered in details. The “0s” mandatory to be mentioned in the details.
The winnings, cash bonuses and prizes are subjected to various taxes. In an event, the winning amount of a user crosses the mark of ₹10,000, a 31.50% taxation charge will be imposed on the winning of the user.
The withdrawal request of a user is processed within 48 working hours (herein the working hours refers to bank’s working hours) excluding the date the request is made. In case, your withdrawal request is not processed within 48 working hours after the date the request is made; please check your registered email address provided by you at the time of registration for any communications from PlayOne. In an event, any PlayOne user is found to be violating the Fair Play Terms, or in general Terms & Conditions of the website then PlayOne at its sole and absolute discretion holds all the rights to take strict measures against the users including (but not limited to):
In an event a user is found having more than 15 referred friends whose mobile number, email address or PAN card details are not verified, then the withdrawals requests of the user can be put on hold, or his/her user account can be blocked permanently. In an event, a user is found to have more than 9 friends whose details (mobile number, email address or PAN card details) are unverified and the user is asked to get the details (mobile number, email address, PAN card and Bank account details) of their referred friends verified by the executives of PlayOne, then the withdrawal request put on hold shall not be refunded to the PlayOne wallet of the user & shall continue to be on hold.
In an event a user is found to be having more than single id registered on PlayOne or multiple ids registered under the same name then the withdrawal request of such users can either be put on hold, or their user accounts can be blocked refraining them from playing further on PlayOne. Any user if ever found to be violating the Fair Play Terms of PlayOne which can be visited on “Fair Play,” will be either blocked from playing further on PlayOne or his/her withdrawal requests will be put on hold for violating the Fair Play terms.
The withdrawals of users found from Assam, Telangana, Sikkim, Orrisa and Nagaland to be creating a fake refer chain by creating multiple ids under the same name to earn the Refer & Earn bonus will be blocked from using PlayOne services or Fun Features provided by the platform alongside putting their withdrawal requests on hold. PlayOne could put the withdrawal requests of users violating the Fair Play terms of PlayOne or can block the user account at any stage amid its audits, no matter if the withdrawal requests of the user had been accepted previously.
In case the withdrawal request of a user is kept on hold, and PlayOne at its sole & absolute discretion decides to process the withdrawal request of that user after he/she agrees to abide by the Fair Play Terms of PlayOne then such withdrawals shall take 5-7 working days to process. In case you are a Winner on PlayOne and is asked to provide your details (contact details, images, etc.) for promotions, then it is mandatory for you to provide your consent for using the details, photographs, and rights to use your photographs for social media and all other sorts of promotions. In case, you disagree with providing the required details then your withdrawal request shall be put on hold.
In a rare event wherein PlayOne identifies the need of any governmental, statutory or regulatory compliances or approvals for organizing any Contest(s) or the company identifies any on-going Contest(s) breaching the legal guidelines or being prohibited by the legal authorities, then, PlayOne hold all the rights to cancel or withdraw such Contest(s) without any prior notice to the participants or the winners. The users using the services provided by PlayOne agree not to make any claims related to such cancellation or withdrawal in any manner. The employees, directors, affiliates, relatives and family members of PlayOne, will not be eligible to participate in any Contest(s).
Any sort of disputes associated with Fun Features or services provided by PlayOne including the Contest(s), the construction, validity, interpretation and enforceability of these Terms and Conditions, or the rights and obligations of the User(s) (including Participants) or PlayOne shall be undertaken by the courts of competent jurisdiction at Mumbai. All sort of disputes, issues, and questions shall be addressed by the court competent jurisdiction in alignment with the laws of the Republic of India.
In a circumstance wherein a legal dispute arises (legal issue or question) between two parties, the party raising the dispute is bound to provide written notification ("Notification") to the other party involved in the dispute. The parties involved in the dispute should initially focus on resolving the issue post receiving the Notification. However, if both the parties fail to resolve the dispute through mutual discussion within 15 days of receiving the Notification, the dispute shall be resolved by arbitration.
The place of arbitration shall be Mumbai, India. All arbitration proceedings shall be conducted in English & Hindi and in accordance with the provisions of the Arbitration and Conciliation Act, 1996, as amended from time to time.
During the arbitration process, the parties involved in the dispute will be complied to follow the arbitration award. Additionally, the parties involved in the disputes will have to bear costs of arbitration on their own and will have to equally share the fees of the arbitrator unless stated otherwise by the arbitral tribunal. The arbitrator is allowed to pass interim orders and awards, including the orders for specific performance and such orders would be enforceable in competent courts. The arbitrator is bound to provide a rational award.
YOU UNDERSTAND AND AGREE THAT PlayOne SHALL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF PlayOne HAD BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SITE; (ii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iii) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (iv) ANY OTHER MATTER RELATING TO THE SITE. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, PlayOne'S LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO PlayOne FOR GENERAL USE OF THE SITE DURING THE PREVIOUS 12 MONTHS PRIOR TO THE DATE IN WHICH YOU BRING A CAUSE OF ACTION AGAINST PlayOne.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you. However, in the event, some limitations of these terms do not apply to you, this agreement shall be valid and all other terms shall apply and shall be interpreted in accordance with the terms herein.
The users agree to access and use the Fun Features provided by PlayOne voluntarily and at their sole risk. Further, accepting not to hold PlayOne responsible or liable on account of any loss or damage sustained including (but not limited to) any accident, injury, death, loss of property by Users or any other person or entity during the course of access to the Fun Features (including participation in the Contest(s)) or as a result of acceptance of any prize.
The users using the services or Fun Features provided by PlayOne reimburse PlayOne, and/ or any of its directors, employees, partners, associates, and licensors, from and against all the responsibility, liability, cost, loss or expense faced by the user due to their access to the Fun Features including (but not limited to) personal injury and damage to property and whether direct, indirect, consequential, foreseeable, due to some negligent act or omission on their part, or otherwise.
PlayOne shall not be held responsible either jointly or individually, for any sort of errors or omissions, neither on behalf of itself nor on behalf of third parties in terms of the prizes.
By accepting these terms and conditions the user accepts that he/she shall be held solely responsible for any consequences arising due to an event wherein a user carries out any sort of illegal act due to the non-conformity with these Terms and Conditions and other rules and regulations in relation to Fun Features, including the provision of an incorrect address or other personal details.
The users provide their consent to defend, and hold PlayOne harmless from any third party/entity/organization claims arising due to, or associated with user’s involvement with playone.in or his/her participation in any Contest(s) organized on PlayOne platform.
The users using the Fun Features and services provided by PlayOne, by accepting these Terms and Conditions agree that PlayOne shall not be held responsible alongside waiving and releasing each and every right or claim, all actions, causes of actions (present or future) each of them has or may have against PlayOne, its respective agents, directors, officers, business associates, group companies, sponsors, employees, or representatives for all and any injuries, accidents, or mishaps (whether known or unknown) or (whether anticipated or unanticipated) faced due to the Fun Features or associated with the Contests or the prizes of the Contests.
To the extent permitted under law, neither PlayOne nor its parent/holding company, subsidiaries, affiliates, directors, officers, professional advisors, employees shall be responsible for the deletion, the failure to store, the mis-delivery, or the untimely delivery of any information or material.
In alignment to the legal bodies, PlayOne shall not be held responsible for any harm faced due to downloading or accessing any information or material, the quality of servers, games, products, Fun Features or sites, cancellation of competition and prizes. PlayOne does not hold any responsibility if a User pays for access to one of PlayOne's Fun Features and the user shall not be provided any refund as a result of, any inaccessibility that is caused by PlayOne's maintenance on the servers or the technology that underlies our sites, failures of PlayOne's service providers (including telecommunications, hosting, and power providers), computer viruses, natural disasters or other destruction or damage of our facilities, acts of nature, war, civil disturbance, or any other cause beyond our reasonable control. Further, PlayOne disclaims any sort of warranty for the content provided on playone.in(s). playone.in(s) content is distributed on an "as is, as available" basis.
The users are solely responsible for any sort of material accessed, downloaded or otherwise obtained through playone.in and holds the sole responsibility for any potential damage to their computer system or loss of data that occurs as a result of downloading or accessing any such material. PlayOne shall make best endeavors to ensure that the playone.in(s) is error-free and secure, however, neither PlayOne nor any of its partners, licensors or associates makes any warranty that: 1. the playone.in(s) will meet Users’ requirements, 2. playone.in(s) will be uninterrupted, timely, secure, or error-free, 3. the results that may be obtained from the use of playone.in(s) will be accurate or reliable; and 4. the quality of any products, Fun Features, information, or other material that Users purchase or obtain through PlayOnecom(s) will meet Users’ expectations.
PlayOne holds all the rights to rectify any errors identified in the determination of Winners or in the transfer of amounts to a User's account, using various method as it deems fit, including (but not limited to) through a set-off of the mistaken payment from amounts due to the User or deduction from the User's account of the amount of mistaken payment. In such events, PlayOne agrees to notify the user about the error and the rectification measure adopted to address the error.
Complying to the legal bodies and authorities neither PlayOne nor its partners, licensors or associates disclaims any sort of responsibility for any direct, indirect, incidental, special, or consequential damages arising out of the use of or inability to use our sites, even if we have been advised of the possibility of such damages.
PlayOne is authorized to cancel any Fun Features, events or Contest(s) requiring specific permission or authority from any statutory authority or any state or the central government, or the board of directors in an event wherein such permission or authority is either not obtained or denied either before or after the organization of the relevant Fun Features, events or Contest(s).
By accepting these Terms and Conditions, the users agree not to make any demands, or claims in the event of suspension or closure of any Services, events or Contests organized/provided by PlayOne.
In alignment with certain legislation, PlayOne is bound to notify the users regarding various events. In this regard, the users by accepting these Terms and Conditions provide their consent that such notification issued and posted by PlayOne on either playone.in or conveyed through the e-mail provided by the customer while registration, will be considered adequate and authorized, and will be effective upon the customers. Further, PlayOne shall not be held responsible for any loss of information or failing to notify the user, if the user fails to provide adequate and accurate information at the time of registration.
PlayOne shall not be held responsible for delay or failure in notifying the users, organizing/providing services, Fun Features and Contest(s) because of outside reasons considered to be out of the reach of PlayOne, including (but not limited to) any failure to perform due to unforeseen circumstances or cause beyond PlayOne's control such as acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labor or materials or any cancellation of any match to which a Contest relates. If such an event ever happens then, PlayOne holds all the rights to cancel any related Contest(s) and to process an appropriate refund for all Participants.
PlayOne’s failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.
By accepting these Terms and Conditions, the users provide their consent that regardless of any statute or law to the contrary, any claim or cause of action faced due to or associated with the use of playone.in or these Terms must be filed within thirty (30) days of such claim or cause of action arising or be forever barred.
These Terms and Conditions, including all terms, conditions, and policies that are incorporated herein by reference, constitute the entire agreement between the User(s) and PlayOne ( SPORTENA FANTASY PRIVATE LIMITED) and govern your use of the playone.in, superseding any prior agreements that any User may have with SPORTENA FATASY PRIVATE LIMITED..
In an event wherein any part of these Terms and Conditions defined by PlayOne is identified to be indefinite, invalid, or otherwise unenforceable, the rest of these Terms and Conditions shall continue in full force.
PlayOne is authorized to moderate, restrict or ban the use of the playone.in, by any particular user or generally, in alignment to the PlayOne’s policy/policies from time to time, at its sole and absolute discretion and without any notice.
PlayOne holds all the rights to permanently close or temporarily suspend any Fun Features (including any Contest(s)).
Any amount once added to the PlayOne account of user can't be refunded back to the user in any case, and the amount can be used to join the leagues, fun features and Contest(s) organized by PlayOne.
The users using the services and Fun Features provided by PlayOne are not permitted to cancel any transaction which has been once confirmed. However, PlayOne is authorized to permit any user to cancel a transaction and refund the transaction amount paid by the user at its sole and absolute discretion, in an event :If the User sends a written request to PlayOne from the registered email Id to cancel such payment; or If the payment is made for participation in the paid version(s) of the Contest(s), the cancellation request must be received at least 2 days prior to the commencement of the round in respect of which the payment is made; PlayOne shall not be liable to refund any amount thereafter.
PlayOne reserves the rights to refund the transaction amount to the user in the abovementioned case at its sole and absolute discretion post deducting applicable cancellation charges and taxes. Further, amid the transaction process, the users should take a note of the additional terms and conditions which significantly govern the transaction. In an event wherein the clauses defined in additional terms and conditions conflict with the present Terms and Conditions defined by PlayOne, the additional terms, and conditions associated with transactions shall prevail. The refund is only applicable to the amount used to join any league and shall be refunded to the PlayOne wallet source, as deducted.