PlayOne enjoys absolute discretion to restrict, suspend, deactivate, terminate any user's access to its entities, and contests without prior notice. Revise or make additions to the roster of players available for selection in a Contest on account of revisions to the roster of players involved in the relevant Sports Event. Assign its rights and liabilities to all User accounts hereunder to any entity (post intimation of such assignment shall be sent to all Users to their registered email ids) Further, PlayOne is authorized to take any technical or legal action against the user if necessary.
If an account is deleted due to negligence on the part of PlayOne, the company shall pay the fee charged for the feature provided by PlayOne. No Refund will be made if the account is removed due to breach of PlayOne terms and conditions.
As a part of user conduct, all the registered users are bound to abide by the rules and regulations defined by PlayOne failing which PlayOne reserves absolute discretion to suspend, terminate, delete user activity and files as mentioned above.
As a part of the user conduct, the users are also required to provide true and complete information during registration and at other times when asked by PlayOne. The users further provide consent to keeping their registration information updated. A single user can only operate one account with PlayOne (inclusive of both web and app).
The registered users will be solely responsible for maintaining the confidentiality and security of their account, including payment accounts linked to their PlayOne account, users are also required to inform PlayOne at the earliest in case of detecting or suspecting unauthorized use of their account.
The registered users are bound to modify neither or become the cause of modification of any files, software, the technology associated with PlayOne.
The users shall never indulge or engage in any obscene, offensive, indecent, racial, stalking, anti-national activities on platforms provided by PlayOne. The participants entering any contest(s) organized by PlayOne as a resident of Assam, Odisha, Telangana, Sikkim, and Nagaland will not be permitted to sign up for any round in the paid version of the Contest as elaborated below.In case of audits from PlayOne, if a user is found to be a resident of Assam, Odisha, Telangana, Sikkim, and Nagalandbut not stated at the time of registration then PlayOne at its sole and absolute discretion holds the rights to take action against such user including (not limited to) blocking of user account, deletion or deactivation of user account, and resetting the user account to initial level by deleting all the logs, refers & reducing the amount present in the user wallet to "zero." Users will also be required to upload a full image of the original PAN Card for PAN verification.
PlayOne is not Gambling and in no way or means supports gambling on its site or app.
The PlayOne platform conducts various contest(s) as a part of Fun Features offered by PlayOne. PlayOne offers fantasy cricket as a part of its fun features. The contests conducted by PlayOne allows the users to participate in the Fun Features by formulating their own fantasy team(s) comprising of on-field players involved in the on-field match (as applicable), series or tournament to which the fantasy game relates. The teams of the user users are rewarded with points on the basis of the performance of on-field players at the end of a designated match, round or tournament of the Contest(s). The user whose team attains the highest aggregate of points will be declared as the winner of the contest. PlayOne is authorized to declare more than one Winner and distribute prizes to such Winners in increasing order of their Team's aggregate score at the end of the designated round(s) of the Contest in the event of the various pre-specified contest(s). The Contest(s) organized as a part of Fun Features would comply with the Terms and Conditions, rules and regulations mentioned below:
"Fantasy Rules" available at "How To Play" rules and regulations (including rules and regulations in relation to any payments made to participate in the Contest(s), and all Participants agree to abide by the same.
In an event wherein there's a tie between the winners, then the winning users shall be declared as the winners, and the prize shall be equally divided among such Participants. If the users have not complied with the Terms and Conditions defined by PlayOne, then PlayOne shall not be liable to pay any prize in relation to the use of the playone.in, Contest, "Fantasy Rules," etc
PlayOne reserves the discretion to delete bank account even after being verified by the PlayOne team if, at any later stage, PlayOne believes or suspects it to be a forged account or with fake details.
The winnings, cash bonuses, and prizes are subjected to various taxes. In an event, the winning amount of a user crosses the mark of ₹10,000, a 31.50% taxation charge will be imposed on the winning of the user.
In a rare event wherein PlayOne identifies the need of any governmental, statutory or regulatory compliances or approvals for organizing any Contest(s) or the company identifies any on-going Contest(s) breaching the legal guidelines or being prohibited by the legal authorities, then, PlayOne hold all the rights to cancel or withdraw such Contest(s) without any prior notice to the participants or the winners. The users using the services provided by PlayOne agree not to make any claims related to such cancellation or withdrawal in any manner. The employees, directors, affiliates, relatives, and family members of PlayOne will not be eligible to participate in any Contest(s).
Any amount once added to the PlayOne account of the user can't be refunded back to the user in any case, and the amount can be used to join the leagues, fun features, and Contest(s) organized by PlayOne.
The users using the services and Fun Features provided by PlayOne are not permitted to cancel any transaction which has been once confirmed. However, PlayOne is authorized to permit any user to cancel a transaction and refund the transaction amount paid by the user at its sole and absolute discretion, in an event: If the User sends a written request to PlayOne from the registered email Id to cancel such payment; or If the payment is made for participation in the paid version(s) of the Contest(s), the cancellation request must be received at least two days prior to the commencement of the round in respect of which the payment is made; PlayOne shall not be liable to refund any amount thereafter.
PlayOne reserves the right to refund the transaction amount to the user in the above mentioned case at its sole and absolute discretion post deducting applicable cancellation charges and taxes. Further, amid the transaction process, the users should take note of the additional terms and conditions which significantly govern the transaction. In an event wherein the clauses defined in additional terms and conditions conflict with the present Terms and Conditions defined by PlayOne, the additional terms and conditions associated with transactions shall prevail. The refund is only applicable to the amount used to join any league and shall be refunded to the PlayOne wallet source, as deducted.